NOT so NICECAST, do not use, it does not work

I have tried to use NICECAST BY Rogue Amoeba however after uninstalling and reinstalling the PAID FOR version, it still is not working. When I contacted Rogue Amoeba the first time on 5/13, I sent them screen shots of all the settings. Since then, 7 emails I have sent asking for this to be refunded to me. 59.00. They still refuse to refund for software that DOES NOT WORK.  I have changed the settings to the default servers as when installed new.

This customer service is BEYOND horrible.  nicecast@rogueamoeba.com